The level of customer service your company provides can ultimately make or break you. A 2011 American Express Survey found “78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Even worse, “It takes 12 positive experiences to make up for one unresolved negative… Read More »
Tag: Staffing Solutions Memphis TN
Hire Candidates Who Will Challenge the Status Quo
The status quo is something that every business should strive to rise above. It’s the key to moving beyond complacency and mediocrity. One of the most effective ways to do this is by creating a culture where employees are encouraged to question and improve processes; where it’s okay for them to challenge your company’s ideas.… Read More »