How to Prepare for Your First Interview With a Recruiter

Some job seekers are anxious about their first interview with a recruiter because it’s different than a traditional job interview. They may not by applying for a specific job and aren’t quite sure how to approach it. Here are some things to keep in mind when preparing so you can make the experience a positive… Read More »

Are Your Top Performers on Their Way Out?

Officevibe found that a startling “51 percent of workers are looking to leave their current job.” This shows the level of collective dissatisfaction among today’s workers and suggests that many are willing to leave for other opportunities. As you probably already know, having top performers jump ship can be a huge blow to retention and… Read More »

Three Traits to Look for When Hiring Customer Service Professionals

The level of customer service your company provides can ultimately make or break you. A 2011 American Express Survey found “78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Even worse, “It takes 12 positive experiences to make up for one unresolved negative… Read More »

Hire Candidates Who Will Challenge the Status Quo

The status quo is something that every business should strive to rise above. It’s the key to moving beyond complacency and mediocrity. One of the most effective ways to do this is by creating a culture where employees are encouraged to question and improve processes; where it’s okay for them to challenge your company’s ideas.… Read More »