What to Look for in a Customer Service Candidate

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High-level customer service and business success go hand in hand. In fact, “73 percent of companies with ‘above average’ customer experience maturity perform better financially than their competitors.” Therefore, it’s critical you know what to look for when hiring a customer service candidate. Here are some specific traits to focus on. Great Communication Smooth interactions… Read more »

When and How to Follow up After Applying for a Job

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You’ve successfully applied for a job. That’s great, but now what? To increase your chances of getting hired, follow up with the hiring manager. Here are some tips on when and how to do this. Wait About a Week Timing is crucial here. You’ll want to give the recruiter enough time to review your application… Read more »