Tips for Managing a Diverse Team

Workplace diversity has proven to have immense benefits. A study by McKinsey & Company found, racially and ethnically diverse companies are 35 percent more likely outperform industry competitors, and gender diverse companies are 15 percent more likely to do the same. Managing a diverse team, however, comes with certain challenges. Here’s how to manage a… Read More »

3 Ways You Can Increase Employee Engagement

Employee engagement can have a tremendous impact on your business. Gallup found companies with highly engaged employees have 40 percent less turnover, 10 percent higher customer ratings and 20 percent more sales than those that don’t. Here are three specific ways you can increase employee engagement to improve your company’s bottom line. 1) Know Their… Read More »

Use Social Media to Hire

Nearly seven out of every 10 Americans now has a social media account, according to the Pew Research Center. This makes social media an ideal channel for connecting with job candidates and an excellent hiring tool. Here are some specific aspects of your business you can show off with social media. Your Positive Company Culture… Read More »

5 Reasons Why Following Safety Guidelines is Essential

Workplace safety is vital to your workers’ well-being and your company’s bottom line. In this post, you’ll learn five specific reasons why following safety guidelines is essential. Meet OSHA Standards As of early 2017, the maximum penalty for a serious OSHA violation was $12,675. For a willful or repeat violation, it was $126,749. That’s a… Read More »

How to Make Your Temporary Employees Feel Welcome

Settling into a new job can be difficult and overwhelming for a temporary employee. They’ve got to get up to speed and learn new tasks as well as get acquainted with their new co-workers. Here are some ways to make your temporary employees feel welcome and make the time spent at your company a positive… Read More »

Why You Should Hire Part-Time Employees

Part-time workers — those who work less than 35 hours per week — account for only 18.3 percent of the workforce. But these individuals can be a huge asset to your company. Here are some of the top reasons why you should hire part-time employees. Get the Skills You Need With a Budget Budget can… Read More »

What to Look for in a Customer Service Candidate

High-level customer service and business success go hand in hand. In fact, “73 percent of companies with ‘above average’ customer experience maturity perform better financially than their competitors.” Therefore, it’s critical you know what to look for when hiring a customer service candidate. Here are some specific traits to focus on. Great Communication Smooth interactions… Read More »

Do You Have a Positive Reputation at Work?

There are several factors that contribute to your success at work. But you could argue one of the biggest is your reputation. “The most important career capital you have isn’t your technical skills or academic pedigree,” writes women’s leadership author and speaker Selena Rezvani. “It’s not your high-flying title. It’s not even your relationships …… Read More »