Evaluating Customer Service Skills During an Interview

With numerous positions demanding employees who are great at customer service, looking for these skills is something you should do right from the get go. Fortunately, an initial interview is the perfect time to assess a candidate’s customer service skills and get a feel for how qualified they are. Here are some specific ways to… Read More »

Strategies to Improve Productivity

Many business owners wants a more productive workplace. Not only does a high level of productivity usually mean increased profit margins, operations also run smoother, and there’s less overall friction. Here are some practical ways to improve productivity and get the most from your resources. Practice Employee Appreciation According to a study by Name Badges International,… Read More »

Keeping Employees Motivated in the Summer Months

It can be tough to keep employees motivated throughout the summer. The office is always slightly too warm or a little too cold. Everyone’s mind is on vacations, weekends or having a fruity drink after work. But no matter how much the mind may wander, work must still get done. Here are a few ideas… Read More »

The Value of Outsourcing Your Talent Acquisition

Finding A list talent is important for building a strong business foundation, and for long-term success. The problem is that acquiring talented employees is often difficult and time consuming. For this reason, more and more companies are choosing to outsource their recruiting. Here are some of the primary benefits of a staffing partnership. Streamlined Hiring… Read More »

Tips to Help Your Team Avoid Burnout

Job burnout, which is described as “an individual’s response to chronic emotional and interpersonal stressors within the workplace” can have a profoundly negative impact on a business. Not only does it decrease job satisfaction among employees and create a breeding ground for conflict, it can be a serious hindrance to overall productivity. Here are some… Read More »

Overcoming Top Hiring Challenges

While hiring new employees may seem simple on paper, in reality, it can be a very complicated process. Employers must deal with a gauntlet of obstacles to acquire and retain top industry talent. Here are some of the biggest hiring challenges that employers face, and strategies for overcoming these challenges. Finding and Acquiring Top-Tier Talent… Read More »

Make Safety a Workplace Priority

Workplace safety is important for many reasons including staying compliant with regulations, retaining skilled employees and being more efficient. Not to mention the ethical implications. According to the Occupational Health and Safety Administration (OSHA), “an effective safety and health program can save $4 to $6 for every $1 invested. It’s the right thing to do,… Read More »

Hiring Decisions – When Is the Right Time to Hire

Let’s face it, in many businesses payroll is one the largest (if not the largest) line item on your monthly budgets. So, it can sometimes be a very difficult decision to add on more staff. BUT, in some cases adding staff strategically can help drive a lot of profit to your bottom line. So when… Read More »