Use Social Media to Hire

Nearly seven out of every 10 Americans now has a social media account, according to the Pew Research Center. This makes social media an ideal channel for connecting with job candidates and an excellent hiring tool. Here are some specific aspects of your business you can show off with social media. Your Positive Company Culture… Read More »

What to Look for in a Customer Service Candidate

High-level customer service and business success go hand in hand. In fact, “73 percent of companies with ‘above average’ customer experience maturity perform better financially than their competitors.” Therefore, it’s critical you know what to look for when hiring a customer service candidate. Here are some specific traits to focus on. Great Communication Smooth interactions… Read More »