What to Look for in a Customer Service Candidate

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High-level customer service and business success go hand in hand. In fact, “73 percent of companies with ‘above average’ customer experience maturity perform better financially than their competitors.” Therefore, it’s critical you know what to look for when hiring a customer service candidate. Here are some specific traits to focus on. Great Communication Smooth interactions… Read more »

Is Your Boss Toxic?

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You may not get along with your boss 100 percent of the time. You may have disagreements here and there. But sometimes it goes beyond that where you actually have a boss who is toxic. In this case, it can make your job very unpleasant and create a lot of friction within your workplace. Here… Read more »