Although you by no means want strife in your workplace, the occasional employee conflict is inevitable. Part of your job as an employer is effectively resolving this conflict and ensuring it doesn’t adversely affect your workplace. Here are some best practices to help employees work through conflict. Confront the Issue Some employees are reluctant to… Read More »
News and Advice
Work-Life Balance is Out – Work-Life Mix Is In
Studies have found that America is the most overworked country in the world. According to Credit Loan, “In the U.S., 85.8 percent of males and 66.5 percent of females work more than 40 hours per week,” which is considerably more than the rest of the world. The International Labour Organization also points out, “Americans work… Read More »
Three Traits to Look for When Hiring Customer Service Professionals
The level of customer service your company provides can ultimately make or break you. A 2011 American Express Survey found “78 percent of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” Even worse, “It takes 12 positive experiences to make up for one unresolved negative… Read More »
Want to Be More Productive? Try This strategy.
Technology has permeated the lives of most Americans. As a nation, we seem to be obsessed with technology. Network World even mentions the average smartphone user clicks, taps or swipes their device 2,617 times a day. While technology definitely has its perks, it can hinder productivity when used in excess. Here’s how disconnecting from technology… Read More »
Hire Candidates Who Will Challenge the Status Quo
The status quo is something that every business should strive to rise above. It’s the key to moving beyond complacency and mediocrity. One of the most effective ways to do this is by creating a culture where employees are encouraged to question and improve processes; where it’s okay for them to challenge your company’s ideas.… Read More »
Showcase Administrative Experience on Paper
You could make the argument that administrative positions are often the glue that holds a company together. They keep things running. When you’re applying for a job in this field, it’s essential you stand out to recruiters and generate enough interest to land an interview. Here’s how to showcase your administrative experience and qualifications on… Read More »
How to Overcome Change Resistance
Change is inevitable in the workplace. However, transitions aren’t always easy, and change is often met with resistance. As an employer, it’s important you help your team cope with change and minimize any friction along the way. Here are some effective strategies for overcoming change resistance and getting employees to buy in. Give a Heads… Read More »
Five Basic – Yet Critical – Interview Questions to Prepare For
Although you never know exactly which questions will come your way during a job interview, there is a certain sense of predictability to the process. Most recruiters will draw from a standard list of questions to assess your value as a job candidate. Here are five common interview questions you should prepare for and how… Read More »
Busy Workplace? Use These Tips to Stand Out as a Top Performer
Getting noticed as a top performer isn’t always easy if you’re in a crowded workplace. There’s likely to be plenty of competition and limited opportunities. Following these tips should help you stand out, gain the attention of your employer and open more doors for your career path. Outwork Your Colleagues There’s a quote from Mark… Read More »
Prioritizing Light Industrial Safety
Light industrial workplaces have a variety of safety concerns that employers must address. However, not all safety concerns are equal, and it’s important to make the more pressing issues top priority. Here are some key areas that urgently demand your attention. Equipment Maintenance The condition of your equipment directly impacts the safety of your workers.… Read More »